Need help with Pixel Pop? We're here for you!
For questions, feedback, or support, email us at:
We typically respond within 24-48 hours.
How do I color a picture?
Select a color from the palette at the bottom of the screen, then tap any region with that color's number to fill it in. Continue filling regions until the artwork is complete!
What do the numbers on the picture mean?
Each number corresponds to a color in the palette. Match the number on the region to the color in the palette to know which color belongs there.
How do I zoom in and out?
Pinch with two fingers to zoom in or out. You can also use the + and - buttons in the toolbar. Drag with one finger to pan around the canvas.
I can't find where to paint the current color. What do I do?
Tap the lightbulb icon in the toolbar. This will highlight all remaining regions for your selected color and automatically center the view on the nearest unpainted area.
What happens when I finish all regions of one color?
The app automatically selects the next available color for you, so you can keep painting without interruption.
How do I share a completed picture?
After completing an artwork, tap the Share button on the completion screen. You can share:
Choose your preferred method (Messages, Email, Social Media, etc.) from the share sheet.
Can I share artwork I completed earlier?
Yes! Go to the "My Art" tab, find your completed artwork, and tap to open it. From there you can access the share options.
How do I print my artwork?
Tap the Print button on the completion screen. You can choose from three formats:
The app uses AirPrint, so make sure your printer is connected to the same Wi-Fi network.
Can I save a printable version as a file?
Yes! The print dialog also allows you to save as a PDF or image file instead of printing directly.
Is my progress saved automatically?
Yes! Your progress is saved automatically as you paint. You can close the app at any time and pick up right where you left off.
Can I undo a mistake?
Tap the Undo button (curved arrow) in the toolbar to undo your last fill. You can undo multiple times to go back through your recent actions.
Can I start over on a picture?
Use the Reset action on the coloring screen to start the picture over. Resetting clears that picture's coloring progress.
Where can I see all my completed artwork?
Tap the "My Art" tab to view your gallery of completed artwork. You'll see when each piece was completed.
How do I favorite an artwork?
Tap the star icon on any completed artwork to add it to your favorites. You can filter your gallery to show only favorites.
Can I replay how I colored a picture?
Yes! On the completion screen or from your gallery, tap the Replay button to watch an animated playback of your painting process. You can watch at 4x or 8x speed.
How do I turn off sound effects?
Open Settings and toggle off "Sound Effects."
How do I turn off haptic feedback (vibration)?
Go to Settings and toggle off "Haptic Feedback."
What is Mystery Mode?
Mystery Mode hides the preview of artworks in the gallery, so you don't see what the final image looks like until you start coloring. Toggle it in Settings for a surprise experience!
What does the Minimap do?
The Minimap shows a small overview of the full image in the corner while you're zoomed in, helping you see where you are in the picture. Toggle it in Settings.
Are new pictures added regularly?
Pixel Pop checks for published packs while you use the app. Additional packs include a free picture to try. An internet connection is needed to discover and download packs; downloaded artwork can be colored offline.
What's the difference between free and paid packs?
Pixel Pop is free to download, with a free Starter Pack and a free sample in each additional pack. The optional one-time Unlock Packs purchase opens all currently available packs. There are no ads or subscriptions. Unlock Packs is US$4.99; the App Store shows the current price for your region.
Does the purchase support Family Sharing?
Yes. Unlock Packs supports Apple Family Sharing for eligible family groups. Manage purchase sharing through your Apple account settings. Each person keeps their own coloring progress.
How do I restore my purchase on a new device?
Go to Settings and tap "Restore Purchases." Make sure you're signed in with the same Apple ID you used for the original purchase.
Can I hear about new packs without getting coloring reminders?
Yes. New-pack notifications and continue-coloring reminders have separate controls in Settings. You can keep new-pack alerts on and turn coloring reminders off. Notifications are optional, and iOS will ask for permission before they are enabled.
Do reminders upload my unfinished pictures?
No. Continue-coloring reminders are scheduled on your device. New-pack alerts use Apple's push notification service; see the Privacy Policy for the information used to deliver them.
Does Pixel Pop work offline?
Yes. Pictures included with the app, and any packs already downloaded to your device, can be colored offline. An internet connection is needed for purchases, restoring purchases, and downloading new packs.
Do I have to use Game Center?
No. Coloring does not require Game Center. If you choose Connect and share, Pixel Pop shares completion scores with Apple’s Game Center. Your profile and scores may appear on leaderboards according to Apple’s settings. Disconnect stops new score submissions from that device; it does not remove scores already posted or disconnect other devices. See the Privacy Policy for details.
Does progress sync between devices?
When iCloud is available, the full app uses your private CloudKit database to sync coloring progress and history. You can still color locally while offline.
Is Pixel Pop safe for children?
Pixel Pop gives families a simple coloring activity with:
Where can I read the Privacy Policy?
Visit our Privacy Policy for details about usage analytics, local progress, and optional notifications.
The app is running slowly. What can I do?
Try closing other apps running in the background. If issues persist, restart your device. Pixel Pop is optimized for performance, but older devices may experience slower loading on very large images.
My progress disappeared. How do I get it back?
Progress saves on your device and can sync through Apple’s private CloudKit database when iCloud is available. Check that your devices use the same iCloud account and have an internet connection, then allow time for sync. Deleting the app can remove local data, so contact support before reinstalling if progress is missing. Restore Purchases restores access to unlocked content; it does not itself restore coloring progress.
A picture won't load. What should I do?
Try closing and reopening the app. If the issue persists, check that you have sufficient storage space on your device. Contact us at help@smercheksolutions.com if problems continue.
Developer: Studio Smerchek
App Store: Pixel Pop on the App Store
Support Email: help@smercheksolutions.com
Privacy Policy: View Privacy Policy
Terms of Service: View Terms
Last updated: October 2, 2026